Emily Friedman is a Designer, Researcher and Human Factors & Usability Specialist.

She translates various user perspectives into informed services, strategies, and design solutions.

Emily is based in Seattle, Washington and travels for the right projects.

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WORKED WITH

Featured Projects

The Experience of Receiving a VAD

Improving the experience of receiving a Ventricular Assistive Device (VAD).

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Understanding the Habits of eReaders

The analysis of eReading market and use of multiple types of devices to acquire and access eBooks.

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Better GI

Self-management app addressing anxiety & depression among persons with Irritable Bowel Syndrome.

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"Emily is an excellent and clear communicator. She provided clear, valuable insights into a specific member population, which guided several projects to address member pain points and led to improving the overall member experience. I would gladly partner with Emily again."

Danae S.